Ceyon City Hotel, Colombo today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its eighth year, the achievement celebrates businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.
Ceylon City Hotel, Colombo situated at Upatissa Road, Bambalapitiya is one of the least hotels to join the Sri Lankan hospitality industry. Comprising of 3 type of room categories all of Ceylon City’s room comprises of modern facilities with King Size Beds, Mini Bar, 32 LCD TV with satellite connection, Air Condition, Spacious Sofa, Coffee Table, TV Table, Dressing Table, Hospitality tray with tea coffee making facilities and free Wi-Fi in all rooms and public locations making it a perfect choice for Business and Leisure travellers.
In addition to these facilities Ceylon City also has 24-hour room service, very spacious Restaurant that also can be used for special occasions, conference hall and a very unique eye catching lobby and a coffee shop.
“This is fantastic news for us. This show that we have been constantly providing the highest services to our guests and they have gone back to their home and spoken in high regard about our property. We extremely honoured to receive this award from Tripadvisor, world largest travel site” said Ulfath Uwais, Managing Director of Ceylon City Hotel, Colombo
“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Ceylon City Hotel, Colombo has been a recipient of multiple awards in the past due to their high services to guests. Awards including World Luxury Hotel Awards winner in 2017 & 2016 where they were named as Best Luxury City Hotel & Family Hotel in Sri Lanka and awards from Hotel of the Year Awards for years 2015 & 2016/2017. Tripadvisor Travellevers Choice award for 2016 and many other awards due to their exceptional services.